Services
Every engagement starts the same way: a conversation about what is actually costing you time or money, then a written scope with a fixed price before anyone commits. No hourly billing, no open-ended retainers you cannot exit.
01
When off-the-shelf software nearly fits but not quite, businesses end up bending their operation around the tool — or worse, running the real work in spreadsheets beside it. We build the system that fits how you actually work.
02
The highest-value automation is rarely glamorous. It is the follow-up nobody sent, the data typed into a second system, the report rebuilt by hand every Monday. We find the repetitive work first, then remove it.
We sit with your team, map where the hours actually go, and hand you a costed plan — what to automate first, what it saves, and what it would cost. Useful even if you never hire us for the build.
One painful process, automated end to end: quote to invoice, enquiry to CRM, order to fulfilment to reminder. It runs whether or not anyone remembers.
Assistants that answer routine customer questions, draft responses, extract data from documents, or triage an inbox — with a clear line where a human takes over.
Invoices, forms, statements and contracts read automatically and pushed into your systems, instead of being retyped by somebody.
The weekly report builds and sends itself, from live data, with nobody assembling a spreadsheet on a Monday morning.
A monthly arrangement where we keep automations running, fix them when a supplier changes an interface, and add new ones as you find them.
03
Most businesses do not need new software. They need the software they already pay for to stop being five islands. We connect your accounting, CRM, website, payments, inventory and support tools so a fact entered once appears everywhere it should.
04
A website that only describes your business is a brochure. We build sites that capture enquiries, route them to the right person and follow up automatically — and the measurement to show which effort produced which customer.
Fast, accessible, readable on a phone, and built so enquiries reach a system rather than an inbox nobody checks.
Technical SEO, structured data and content architecture so people looking for what you do can find you.
Email and outreach sequences that run themselves, so a lead is never dropped because everyone was busy.
Every enquiry recorded, assigned and chased, with nothing lost between the form and the follow-up.
Which channel brought which customer, and what it cost — measured honestly, privacy-respecting, and only with consent.
Identity, design systems and templates so everything you publish looks like it came from the same company.
05
For businesses with real technology decisions to make and nobody senior to make them. A monthly arrangement giving you the judgement of a technology lead without the cost of hiring one.
Engagement and pricing
| Model | Best for | How it works |
|---|---|---|
| Audit | Knowing what to do before spending | Fixed fee. You get a written plan, costed and prioritised. Yours to keep, with no obligation to continue. |
| Fixed-price project | A defined outcome | Written scope, agreed price, staged payments against milestones. Changes are quoted before they are built. |
| Monthly retainer | Ongoing work and improvement | An agreed monthly scope. Month to month after any initial term, cancellable with notice. |
| Care plan | Keeping what we built healthy | Hosting, monitoring, updates, small changes and a guaranteed response time. |
We do not bill by the hour. Hourly billing rewards the supplier for taking longer and leaves you unable to plan. Every engagement carries a price you agree before work starts. Detailed commercial terms are in our terms of service and payment and refund policy.
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